IMPLEMENTATION SERVICES
How a software solution is implemented is arguably just as important as the technology platform itself. This is even more apparent when the solution is a highly configurable product suite. The BLUE software implementation team is 100% dedicated to BLUE deployments and has a proven track record of on-time and on-budget delivery. We follow a phased implementation approach and provide full transparency throughout the process. Each phase, from planning to deployment, has documented tasks and deliverables along with required sign-offs to ensure alignment. Before we get started, we’ll provide guidance on what resource will be required from your organization and what time commitment is necessary so expectations are set.
What we provide:
- Proven implementation methodology that’s transparent and easy to understand
- Experienced Project Manager for every installation
- Product experts to configure the solution to meet your requirements
- Full workflow analysis to determine efficacy of potential solutions
- Facilitated sessions to gather requirements with stakeholders
- Best practice recommendations based on our extensive experience deploying BLUE
- Full installation and integration
- Experience in single country/region deployments & global multi regional deployments
- Our Quality Systems enact standard resources similar to ISO and cGMP
- Traceability throughout the process
- Training and support
- Data migration services
- Validation services for highly regulated sectors
Training
In order to ensure everyone uses the new solution, proper training needs to be conducted, and every organization doesn’t have the same training requirements. That’s why we make our training program flexible. During the Planning phase we’ll agree on what model is most appropriate, from classroom training, to one-on-one live training, to web-based training. Whatever the model, we provide roles-based training, so each user gets the training directly applicable to them.
In addition to the initiation training at system roll-out, we can provide on-going training services to help supplement your internal support team if required.
In addition to training delivery, we provide training material. Again, one size doesn’t fit all. We have some standard materials we can provide but we can also create help guides specific to the deployment, manuals and quick reference cards.
Based on our experience, putting extra effort into training is time well spent!
Data Migration Services
Instead of manually loading content into a BLUE site, we can migrate it. This is useful to prepopulate a site with existing content at go-live, or, if after deployment another brand or company is acquired and a batch of content needs to be added to the site.
It’s simply a matter of collecting the files and defining the related metadata.
If the assets have not all been created in a consistent way, we can help with that too. We can provide asset optimization services to ensure assets can be viewed and converted as expected once they’re uploaded to BLUE.
Integration
BLUE is part of the Product Lifecycle and as such, it must coexist with other technology platforms within the business. Using BLUE Connect, this can be a seamless, automated interface at designated checkpoints in the workflow. Whether it’s sending BOM data from SAP into BLUE, or delivering a status from BLUE out to a PLM system, or any other flow of data between BLUE and another system, our goal is to streamline the process and reduce manual re-entry of data.
BLUE Connect is an industry standard XML based web-services module that provides a robust set of web services that enables the bi-directional flow and synchronization of data across all the major components of BLUE including workflow, asset library and copy library and any 3rd party application.
We provide technical expertise to determine the best solution for your requirements and then work with your IT team to create a robust and stable software integration solution.
